- Introduction to Quality Assurance
- Defining the purpose of Software Quality Assurance (SQA)
- The Software Process Framework
- Recognizing the responsibilities of SQA
- Planning for SQA
- Analyzing life cycles and methodologies
- Contrasting traditional and agile life cycles
- Differentiating SQA activities based on chosen life cycle and methodology
- Applying SQA tasks to typical phases within a life cycle
- Identifying the activities involved
- Aligning SQA with the organizational quality system
- Defining the roles and responsibilities within SQA
- Implementing best practices and industry standards
- Creating the SQA plan: the roadmap for quality
- Choosing the right industry practices for your organization
- IEEE
- CMMI
- ISO 9001
- Developing a workable plan for quality products
- Implementing Verification and Validation Approaches
- Applying static verification techniques for error detection
- Defining verification and software testing
- Analyzing lifecycle products
- Conducting reviews
Implementing dynamic validation methods
- Validating the tests product requirements and functionality
- Defining the test phases: Unit, Integration, System and Acceptance
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Detecting defects while applying inspection techniques
- Defining the inspection process
- Conducting an inspection
- Communicating inspection results
- Applying Configuration Management (CM)
- Defining the components of a CM system
- Identifying work products
- Managing and controlling products for consistency
- Assessing and managing components with release management
- Communicating product status using reports
Ensuring quality by controlling CM components
- Verifying software and hardware components
- Maintaining test data for regression tests
- Tracking change requests
- Auditing the Software Process
- Initiating the auditing process
- Planning, preparing for and conducting the audit
- Reporting the results
Assessing compliance to ensure quality processes
- Complying with industry standards and models: ISO 9001 and CMMI
- Comparing the work products against industry benchmarks
Delivering quality with configuration audits
- Demonstrating the product satisfies the requirements
- Ensuring operational suitability
Improving productivity using in-process audits
- Assessing internal processes for compliance
- Analyzing processes and procedures used during development
- Continuous Process Improvement
- Fostering learning through process improvement
- Defining and implementing process improvement
- Planning process improvement initiatives
Achieving excellence through metrics
- Selecting and analyzing metrics
- Analyzing data through root cause analysis
- Communicating organizational progress
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Coordinating the next steps
- Networking through process improvement organizations
- Leveraging technology innovations
